Frequently Asked Questions

At DKRentals.net, we receive many similar questions regarding our rental property management services in Atlanta. Feel free to read through some of our most frequently asked questions and don’t hesitate to reach out if you’d like to learn more! Thanks for considering DKRentals.net as your Atlanta rental property management service.

 

What are our property management services?

DKRentals seeks to provide you with comprehensive rental property management services in Atlanta, GA:

  • Tenant Management
  • Tenant Screening
  • Timely Rent Collection
  • Regular Maintenance and Emergency Repairs
  • Financial Accounting & Reporting

How do we advertise your properties?

To ensure your vacant property gets filled fast, we will create a unique marketing plan designed to promote your property to the fullest.

Our sophisticated software allows us to advertise vacancies online, posting to our website and hundreds of other listing sites in real time. Additionally, our software makes it incredibly easy for applicants to apply for a listing right from their smartphones, so your vacancy gets filled fast.

 

What is our tenant screening process?

One of the most important tasks of a rental property management company is finding reliable tenants to fill your property’s vacancies. As experienced property managers, we can manage the tenant screening process and help you find quality residents.

In order to help you find qualified tenants for your Atlanta rental property, we place each application through a rigorous screening process. Our sophisticated software helps streamline the screening process and includes:

  1. Nationwide criminal background check
  2. Verification that Income is at least 3x’s rent
  3. Verification of rent payment history – Contact current landlord for rent payment history and if the tenant has cared for house
  4. Courthouse data base search for evictions
  5. Credit report check
  6. Social media search

Rest assured, are committed to adhering to all applicable laws, including Fair Housing and Fair Credit Reporting Act. We will never discriminate on the basis of race, color, religion, gender, age, national origin, or familial status. While no background check can eliminate the risk of a problem tenant, our rigorous screening process will help reduce potential risks.

 

Do we utilize any property management software?

Yes! DKRentals seeks to provide you with the best service which has led us to invest in the best property management software solution. AppFolio Property Manager allows us to fill vacancies sooner, price rentals right for the Atlanta market, screen residents, and deposit funds directly into your bank account. This easy-to-use and intuitive system will give you on-demand access to your statements through the Owners Portal, saving you time and hassle. Plus, we can use AppFolio to quickly handle property maintenance issues, while providing you with a real-time update.

We’ve found AppFolio to be an excellent tool and has helped us work with our clients to successfully manage their local rental properties.

 

How do we price rentals?

Along with having a complete understanding of the metro-Atlanta market, our AppFolio system has helped us price rental properties accurately. With AppFolio’s built-in rental comparison tool, we can view actual rental rates for units similar to yours in the Atlanta area. This allows us to keep your rental property’s price competitive while working to maximize your revenue and fill vacancies faster.

 

When do you get paid?

Our system allows you to collect rent faster with online payment options and gives residents the option to pay electronically through cash, an e-check or with a credit card, and allows them to schedule reoccurring payments. We’ve worked to make the payment process easy for your tenants, helping you to get paid fast!

Owners are paid on the 16th of each month (or the first business day after the 16th) and proceeds are either mailed or directly deposited electronically.

 

Do we offer emergency maintenance services?

We know how frustrating it can be to get an emergency maintenance call in the middle of the night. Fortunately, DKRentals.net provides emergency maintenance services 24 hours a day – 7 days a week! You’ll no longer have to answer tenant’s calls in the middle of the night or rush out to fix a major plumbing problem! Our qualified property managers will answer emergency maintenance calls. Rest assured, our staff oversees maintenance and contractors are not paid until all work is satisfactorily completed.

You’ll be able to track maintenance invoices and request through the online Owner’s Portal.

How long has our company been in the industry?

Our company has been in the industry for over 10 years. Our extensive experience has allowed us to have a complete understanding of the Atlanta market, which has led us to become the leading Atlanta rental property management company for single-family homes, duplexes, quads, townhomes, and condos in the area.

What areas do we serve? Can we handle multiple rental properties?

Located in Atlanta, GA, we proudly serve Roswell, Alpharetta, Cumming, Norcross, Stone Mountain, Lawrenceville, College Park, Marietta, and Riverdale with our Atlanta rental property management services. Whether you have one property, or multiple properties throughout the area, we can handle all of your rental property management needs.